We're Here to Help
Whether you need technical support, want to explore partnerships, or have questions about VibeGuard, our team is ready to assist you. Choose the best way to connect below.
How can we help you?
Choose the best way to get in touch based on your needs
Technical Support
Need help with setup, configuration, or troubleshooting? Our technical team is here to assist.
Contact SupportSales & Enterprise
Ready to secure your organization? Let's discuss your needs and create a custom solution.
Contact SalesPartnerships
Interested in partnering with VibeGuard? Let's explore integration and collaboration opportunities.
Explore PartnershipOur locations
Global presence with local expertise
San Francisco (HQ)
New York
London
Send us a message
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Frequently asked questions
Common questions about contacting VibeGuard and getting support
How quickly will I get a response?
Response times vary by inquiry type: Technical support (<2 hours), Sales (<24 hours), Partnerships (<48 hours), General inquiries (<24 hours). For critical security issues, we provide 24/7 emergency support for enterprise customers.
What information should I include in support requests?
For technical support, please include: error messages, steps to reproduce the issue, your VibeGuard account details, browser/OS information, and any relevant screenshots. This helps us resolve your issue faster.
Do you offer phone support?
Yes! Enterprise customers receive priority phone support. For community and professional plans, we offer scheduled phone consultations for complex technical issues. Contact us to arrange a call.
Can I visit your offices?
We welcome office visits by appointment! Contact our sales team to schedule a visit to our San Francisco headquarters, New York office, or London location. We love meeting our customers in person.
How do I report security vulnerabilities?
Security vulnerabilities should be reported through our Bug Bounty Program at [email protected]. We take security seriously and offer rewards for responsible disclosure of valid security issues.
Ready to get started?
Whether you need support or want to explore VibeGuard for your team, we're here to help
No commitment required • Expert support included • Quick response times